Modbed Home Store — Estancia Mall, Capitol Commons, Pasig City Mon–Sun 10am–9pm  |  +63917.138.6233  /  +632.8351.5304  |  info@modbed.com

Warranty & Support

We provide full after-sales support for all brands we carry — local service, local parts, local team.

Manufacturer Warranty

All products come with the manufacturer's warranty. Ergomotion bases carry a limited warranty covering mechanical and electrical components. Exact terms vary by model.

Local Service Visits

Our service team covers Metro Manila. For out-of-region units, we coordinate shipping and repair. No need to deal with overseas support channels.

Parts Availability

We stock genuine spare parts for Ergomotion bases, including motors, remotes, power supplies, and accessories. If we don't have it, we can order it.

How to request service or warranty

1
Contact us with your details

Send us your name, contact number, purchase date, and a brief description of the issue via WhatsApp, email, or the form below.

2
We assess the issue

Our team will review your case, confirm warranty coverage, and advise on next steps — usually within 1–2 business days.

3
Service or replacement

Depending on the issue, we'll dispatch a technician, ship replacement parts, or arrange unit swap where applicable.

Submit a service request
Contact service team
WhatsApp (fastest)
+63917.138.6233
Walk in
Estancia Mall, Pasig City
Mon–Sun 10am–9pm

Out-of-Metro Manila? Contact us first — we'll advise the best way to arrange service for your area.

WhatsApp us
Where to find us

Experience Modbed in person

Visit our home store or find our products at select retail partners across Metro Manila. Our team is always ready to help you find the right sleep solution.

Book a showroom visit
Home Store — Full Collection
Estancia Showroom  Get Directions
Mon–Sun 10AM–9PM  ·  +63917.138.6233  ·  info@modbed.com
Also find our products at these retail partners
Landmark
Pacsafe
Robinsons Spatio
Rustans
SM Makati
Travel Time
Urbanize
Urbanized Lucky China Town
Urbanized Manila Bay

Products at retail partner locations are subject to that retailer's pricing, terms, and store policies. Contact us for individual store addresses and hours.

Your Cart

Your cart is empty.

0
Sleep Setup Guide
0/8
Sleep Setup Journey
Let's build your perfect bedroom
Checkout

View all