Modbed Philippines is registered with the National Privacy Commission (NPC)
under the Data Privacy Act of 2012 (RA 10173). We are committed to protecting your personal
information and respecting your privacy rights.
1. Who we are
Modbed Philippines is the operator of modbed.com and associated websites. Our physical address
is the Modbed Home Store, Estancia Mall, Capitol Commons, Meralco Avenue, Pasig City, Metro Manila.
For privacy-related concerns, contact our Data Protection Officer at
dpo@modbed.com.
2. What information we collect
We collect information you provide directly to us, including:
- Contact information (name, email address, phone number)
- Purchase and transaction records
- Service and warranty claim details
- Communications you send us via contact forms, email, or WhatsApp
- Product inquiries and preferences
We also collect limited technical information automatically when you use our website:
- IP address and browser type (for security and analytics)
- Pages visited and time spent on site
- Referring website or search term
We do not collect government ID numbers, financial account numbers,
or sensitive personal information unless legally required for a transaction.
3. How we use your information
We use your information to:
- Respond to your inquiries and provide customer support
- Process purchases and manage warranty claims
- Send order confirmations and delivery updates
- Improve our products and services
- Comply with legal and regulatory obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data storage and security
Your information is stored on secure servers in our systems. We implement appropriate
technical and organizational measures to protect your data against unauthorized access,
alteration, disclosure, or destruction. We retain personal data only as long as necessary
to fulfill the purposes for which it was collected, or as required by law.
5. Payment processing
Online payments are processed through third-party payment gateways (PayMongo, PayPal, etc.).
We do not store full payment card details on our servers. These processors are PCI-DSS
compliant and have their own privacy policies governing payment data.
6. Your rights under RA 10173
As a data subject, you have the right to:
- Be informed — know how your data is being processed
- Access — request a copy of the personal data we hold about you
- Correction — request that inaccurate data be updated
- Erasure — request deletion of your personal data (subject to legal retention requirements)
- Object — object to the processing of your personal data
- Lodge a complaint — file a complaint with the National Privacy Commission at privacy.gov.ph
7. Data requests
To exercise any of your rights, email our Data Protection Officer at
dpo@modbed.com with your name,
contact details, and the nature of your request. We will respond within 15 business days.
8. Terms of use
By using modbed.com, you agree to these terms. The content on this website is for
informational purposes. Prices and availability are subject to change. Product images
are representative — actual products may vary slightly. We reserve the right to update
this policy; material changes will be posted on this page with a new effective date.
9. Contact
Data Protection Officer
Modbed Philippines
Estancia Mall, Capitol Commons, Pasig City
dpo@modbed.com
National Privacy Commission
For complaints or further information on data privacy in the Philippines:
www.privacy.gov.ph